Privacy policy
Privacy Policy – Cladure
Last updated: January 10, 2026
Cladure operates this website to provide you with a safe and smooth shopping experience. Our store is powered by Shopify, which helps us manage products, orders, payments, and website performance. This policy explains how your information is collected, used, and protected when you use our services.
By accessing or using our website, you agree to the practices described in this policy.
Information We Collect
When you place an order or contact us, we collect basic personal details such as your name, phone number, email address, billing address, and delivery address. We also collect order-related information like products viewed, added to cart, or purchased.
Payments are processed securely through trusted payment gateways. Cladure does not store your card, UPI, or banking details.
When you browse our website, we may automatically collect technical data such as your IP address, browser type, device information, and browsing behavior.
How We Use Your Information
We use your information to process orders, deliver products, manage accounts, provide customer support, prevent fraud, improve website performance, and communicate important updates about your orders.
With your permission, we may send promotional emails or messages about offers and new products. You can unsubscribe at any time.
We may also use data to understand customer preferences and improve our product quality and shopping experience.
Cookies & Tracking Technologies
Cladure uses cookies and similar technologies to keep you logged in, remember your preferences, analyze traffic, improve performance, and show relevant ads.
You can disable cookies in your browser settings, but some features of the website may not work properly.
Advertising & Analytics
We may use services such as Google Analytics, Meta (Facebook) Ads, and Shopify analytics to understand customer behavior and run marketing campaigns. These tools may collect anonymous usage data to help us improve our services and show relevant ads.
Sharing of Information
We only share your information with trusted partners such as:
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Shopify (store hosting and operations)
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Payment gateways
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Courier and logistics partners
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IT and customer support service providers
Your data is shared only when necessary to fulfill your order or operate our business.
We may also share information if required by law, legal process, fraud prevention, or to protect Cladure’s rights.
Shopify’s Role
Our store is hosted on Shopify. Your data is processed and stored through Shopify’s secure systems. Shopify may also use limited information to improve platform performance and fraud prevention.
You can learn more at Shopify’s privacy policy if needed.
Data Security
We use industry-standard security practices, SSL encryption, secure servers, and trusted platforms to protect your information. However, no online system can guarantee 100% security.
Please avoid sharing sensitive information through unsecured channels.
Data Retention
We keep your information only as long as needed to complete orders, provide support, comply with legal requirements, resolve disputes, or maintain business records.
Your Rights
You may request to:
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Access your data
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Correct inaccurate information
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Delete your personal data
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Stop promotional communications
You can contact us anytime for these requests.
Children’s Privacy
Cladure does not knowingly collect data from children under the legal age. If such data is found, it will be deleted immediately upon request.
Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices or content.
International Users
Your data may be processed and stored outside your country through Shopify or service providers, following standard data protection practices.
Policy Updates
We may update this policy to reflect business, legal, or technical changes. Updates will be posted on this page with a new date.
Contact Us
For privacy questions or data requests, contact:
Email: contact@cladure.in
Phone: 7827991230
Address: 224/A LIG-1, Greenwood Enclave, Wave City, Ghaziabad, UP – 201002, India